Outsource Better:
Cut Costs on Any Task by Up to 90% with Elite Talent

We help individuals and companies outsource virtually any task to Africa’s top 1% of global-ready talent.

Why Choose Us

Save Up to 90% on Labor Costs

Hiring an executive assistant in the U.S. costs an average of $3,000/m. With Bottomline Assist, you get top-tier support for just about $400/m, saving over $31,000 annually per hire.

55+% Cheaper Than Competitors

Outsourcing in India and the Philippines costs $850 to $1,200/month. Bottomline Assist delivers the same quality for about $400/month, reducing your BPO budget without sacrificing service.

24/7 Global Availability — Any Shift, Time Zone & Day

Our talent pool is available 24/7, including weekends and holidays. Whether you need night shifts or split teams, we ensure you're always fully staffed.

Educated Top Talent, Global Standards

Bottomline Assist hires only the top 1% of applicants. Our professionals are highly educated, English-speaking, and trained to deliver global-standard support that fits your brand.

Fast, Flexible, Scalable

Start with 10 hours per week or scale to full-time support. You can easily add, remove, or rotate agents each week with no hassle or extra fees.

We Handle the Backend, You Focus on Growth

With quality assurance, time tracking, weekly reports, and ready-to-use SOPs, you can focus on growing your business while we handle all the backend operations.

Services

Executive Assistants (EAs) & Virtual Assistants (PAs/VAs)

Hire dedicated executive and virtual assistants to streamline your day-to-day operations and increase productivity remotely.

Customer Support (Chat, Email, Phone)

Deliver 24/7 world-class customer support via chat, email, or phone with trained professionals at affordable offshore rates.

IT & Software Development

Access experienced software developers and IT experts to build, maintain, and scale your digital infrastructure with ease.

Content Writing & Copywriting

Get SEO-driven content and high-converting copy that engages your audience and elevates your online presence.

Digital Marketing (SEO, PPC, Email)

Drive results with targeted SEO, pay-per-click ads, and email marketing campaigns managed by digital marketing specialists.

Graphic Design, Brand Identity & Video Editing

Transform your brand’s visuals with creative graphic designers and video editors skilled in modern storytelling and design.

HR, Recruitment & QA Support

Outsource HR, quality assurance and recruitment tasks to experienced professionals who help you find, screen, and onboard top talent.

Data Entry & Internet Research

Delegate repetitive data entry and web research to detail-oriented virtual assistants and free up your core team.

Back office & Admin Support

Maximize your fundraising success with admin support specialists skilled in managing various operations from start to finish.

Custom One-Time Tasks

Need something specific? Delegate custom one-time projects to our flexible talent pool for fast, reliable execution.

How It Works

Outsourced African developers coding on MacBooks in a tech-enabled BPO workspace at Bottomline Assist

01

Tell Us What You Need

Reach out and tell us your business needs, preferred skill sets, and required support services for tailored hiring.

02

We Create a Custom Match

We match you with skilled professionals from our vetted talent pool. You review and we handle onboarding.

03

Start in 24 Hours

Once approved, your new team member is ready to work within 24 hours—no delays, just seamless execution.

Extra Value We Offer

Extra agent coverage during leave/holidays

Free/ Custom SOP templates and onboarding guides

Free weekly performance reports

Free agents replacements — anytime

Free integration with Slack, Email, Hubstaff

Unlimited adjustments to your team

African professionals working on MacBooks in Bottomline Assist’s branded outsourcing and BPO workspace

Industries & Clients We Serve

At Bottomline Assist, we proudly support companies and individuals in over 15 countries & more, providing cost-effective, high-quality remote talent across North America, Europe, the Middle East, and Oceania.

Our clients span industries like:​

African professionals working on MacBooks in Bottomline Assist’s branded outsourcing and BPO workspace
Bottomline Assist outsourced African BPO team collaborating in an open startup workspace

Our Top Client Locations:

Whether you’re an individual, startup, or an enterprise looking to hire offshore — we help you scale with top-tier African talent at up to 90% lower cost.

Our Outsourcing Journal

Outsourcing has become a critical strategy for businesses looking to increase efficiency, cut costs, and gain access to specialized skills. As more companies seek to ...

As the outsourcing landscape evolves, more businesses are recognizing the immense potential of Africa as a prime outsourcing destination. With its rapidly growing economy, young ...

Outsourcing has become a key strategy for businesses seeking to reduce costs, access specialized talent, and scale operations efficiently. While countries like India and the ...

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Frequently Asked Questions (FAQs)

What is Bottomline Assist?

Bottomline Assist is a premium Business Process Outsourcing (BPO) company based in Africa, helping international businesses hire elite remote talent — for any project ranging from Virtual Assistants to Customer Support, Software Developers, and more — at a fraction of the cost of local hires.

On average, our clients save between 85–95% compared to hiring locally and up to 55% less than using competitors.

We provide services for any role you need including those listed above.

Custom roles? We’re flexible — just ask!

Yes. All university degree holders minimum.

Every candidate undergoes:

  • A rigorous multi-stage interview process
  • SJT (Situational Judgement Tests) — we only shortlist the top 1%
  • English fluency checks and communication testing
  • Onboarding training and role-specific SOPs

     

You can also request a trial period or replacements

You’re in control.

  • You can change or upgrade your agent or team at any time, free of charge.
  • You can scale up or down with just a few days notice.

 

Want backup agents in case of leave? We provide that too – at no extra cost.

Only if you want to.

We offer:

  • Self-managed model – you manage the staff directly.

  • Fully managed model – we assign a QA and Success Manager to handle performance and reporting – at no cost.

We also provide optional tools like Hubstaff, reporting dashboards, and KPI tracking.

We operate 24/7 across all global time zones.
Whether you need day shifts, night shifts, weekends, or split coverage — we build schedules around your needs.

We work with flexible terms, like hourly, monthly, yearly, project based, or custom agreements and you can:
  • Cancel anytime 
  • Pause 
  • Replace staff 
  • Downgrade or upgrade your hours 
No lock-ins. Just results.

We assign:

  • A dedicated QA Manager

  • A Client Success Manager

  • Performance tracking via Hubstaff or your chosen tools

  • Optional phone check-ins and KPI scorecards

We also do:

  • Weekly reviews

  • Real-time reporting

  • Extra backup agents for continuity even on weekends

We accept Bank transfers, payoneer, paypal and Cryptocurrency payments across any currency to ensure seamless payments.

Most clients are up and running in under 24 hours. From your initial request to having a vetted, trained agent onboard — it’s fast and seamless.

Our core team and talent pool are based across West Africa, giving you access to highly educated, English-speaking professionals trained to global standards.

We’re more:

    • Affordable than agencies

    • More reliable than freelancers

    • Offer higher quality than typical outsourcing marketplaces

    • Provide full support infrastructure at no extra cost

  • Let you build a team or hire individuals, scale anytime