James Kirkland
USA, SaaS Founder
Francis and his team at Bottomline Assist made the entire process seamless. Within a week, we had dedicated customer support reps onboarded and trained. Their communication was top-notch throughout.
David Romero
USA, Marketing Agency Owner
I’ve worked with outsourcing firms before, but none were as detail-oriented as Bottomline Assist. They made sure I found the perfect Executive Assistant. It’s been a game changer for our workflow. Would definitely use them moving forward
Karen Donovan
Australia, Health-Tech Company CEO
We had a specific skill set in mind for an outbound sales role, and Bottomline Assist nailed it. Victor, the COO was hands-on throughout the process, and the candidate they placed has already started generating qualified leads and adding tremendous value to our team
Lucas Bennett
USA, Startup Founder
Bottomline Assist is the reason we were able to scale our development team quickly without compromising quality. They connected us with skilled IT professionals who were proactive, communicative, and have consistently delivered excellent results.
Brian Peters
USA, E-commerce Business Owner
We’ve partnered with Bottomline Assist three times now to fill customer service and bookkeeping roles. Professional, fast, and reliable every single time.
Elena Vargas
UK, HR Consultant
I was impressed with how quickly Bottomline Assist understood our needs. They matched us with Ada, a Virtual Assistant who was ready to contribute on day one. Great experience overall.
Michael Sterling
USA, Finance Director
Hiring overseas talent can feel risky, but Bottomline Assist made it easy and stress-free. We now have a fantastic support staff in place at a fraction of the cost we’d pay locally.
African call centers deliver a 25% higher first-call resolution rate (78%) for North American clients compared to Southeast Asian centers (62%), improving customer satisfaction. Source: McKinsey & Company, “Africa’s BPO Advantage 2024”
Africa’s cybersecurity compliance rate for outsourcing firms is 93%, higher than Southeast Asia’s 87%, ensuring data security for global clients. Source: PwC, “Global Cybersecurity Outlook 2025”
African hubs report 30% faster project turnaround times than Southeast Asian counterparts due to overlapping time zones with Western markets. Source: McKinsey & Company, “Africa’s BPO Advantage 2024”
Africa’s workforce grew by 3.8 million professionals from 2020 to 2025, with 70% trained in skills like AI and cloud computing, meeting North American demand for advanced tech outsourcing. Source: IDC, “Africa Tech Talent Outlook 2025”
Africa’s workforce grew by 3.8 million professionals from 2020 to 2025, with 70% trained in skills like AI and cloud computing, meeting North American demand for advanced tech outsourcing. Source: IDC, “Africa Tech Talent Outlook 2025”
Africa’s workforce grew by 3.8 million professionals from 2020 to 2025, with 70% trained in skills like AI and cloud computing, meeting North American demand for advanced tech outsourcing. Source: IDC, “Africa Tech Talent Outlook 2025”
For as little as just $8,000/year, hire skilled full-time remote employees with 90% cost savings, expertise in sales, support, software development and finance, plus strong alignment with Western culture for effortless collaboration.
We outperform traditional outsourcing markets like India, the Philippines, and LATAM by offering top-tier professionals at significantly lower costs—with the added benefits of strong communication skills, cultural fit, and uncompromised service delivery.
We remove the complexity from outsourcing. From hiring to onboarding and management, Bottomline Assist delivers top talent effortlessly, so you get reliable results without the headaches of traditional outsourcing.
Bottomline Assist hires only the top 1% of applicants. All our professionals are highly educated (minimum of a university degree), proficient in English speaking & writing, experienced and trained to deliver global-standard remote work that fits your needs.
From 10 hours weekly to full-time support, Bottomline Assist grows with you. Adjust your team anytime, rotate agents at no cost, and enjoy flexible hiring and payment options designed for maximum scalability.
No matter where you are, our team works around the clock. We cover every shift, time zone, and holiday, ensuring your business never stops running.
Fill the get started form and our team would reach out within 5 minutes to book a call with you to align with your needs, preferred skill sets, and required support services for tailored hiring. We would also give you a Demo.
At Bottomline Assist, we proudly support companies and individuals in over 15 countries & more, providing cost-effective, high-quality remote talent across North America, Europe, the Middle East, and Oceania.
Our clients span industries like:
Whether you’re an individual, startup, or an enterprise looking to hire offshore — we help you scale with top-tier African talent at up to 90% lower cost.
Outsourcing has become a critical strategy for businesses looking to increase efficiency, cut costs, and gain access to specialized skills. As more companies seek to ...
As the outsourcing landscape evolves, more businesses are recognizing the immense potential of Africa as a prime outsourcing destination. With its rapidly growing economy, young ...
Outsourcing has become a key strategy for businesses seeking to reduce costs, access specialized talent, and scale operations efficiently. While countries like India and the ...
Bottomline Assist is a premium Business Process Outsourcing (BPO) company based in Africa, helping international businesses hire elite remote talent — for any project ranging from Virtual Assistants to Customer Support, Software Developers, and more — at a fraction of the cost of local hires.
On average, our clients save between 85–95% compared to hiring locally and up to 55% less than using competitors.
We provide services for any role you need including those listed above.
Custom roles? We’re flexible — just ask!
Yes. All university degree holders minimum.
Every candidate undergoes:
You can also request a trial period or replacements
You’re in control.
Want backup agents in case of leave? We provide that too – at no extra cost.
Only if you want to.
We offer:
We also provide optional tools like Hubstaff, reporting dashboards, and KPI tracking.
We operate 24/7 across all global time zones.
Whether you need day shifts, night shifts, weekends, or split coverage — we build schedules around your needs.
We assign:
We also do:
We accept Bank transfers, payoneer, paypal and Cryptocurrency payments across any currency to ensure seamless payments.
Most clients are up and running in under 24 hours. From your initial request to having a vetted, trained agent onboard — it’s fast and seamless.
Our core team and talent pool are based across West Africa, giving you access to highly educated, English-speaking professionals trained to global standards.
We’re more:
Registered under company number RC 8391911. We are the fastest way to do tasks without breaking the bank.