Outsource Better:
Cut Cost on Any Role by Up to 75% and above with Elite Talent

We help companies and individuals outsource any task to Africa’s top 1% of global-ready talents.

Testimonials

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Why Choose Us

Save Up to 90% on Labor Costs

For as little as just $8,000/year, hire skilled full-time remote employees with 90% cost savings, expertise in sales, support, software development and finance, plus strong alignment with Western culture for effortless collaboration.

55+% Cheaper Than Competitors

We outperform traditional outsourcing markets like India, the Philippines, and LATAM by offering top-tier professionals at significantly lower costs—with the added benefits of strong communication skills, cultural fit, and uncompromised service delivery.

Seamless Outsourcing, Exceptional Results

We remove the complexity from outsourcing. From hiring to onboarding and management, Bottomline Assist delivers top talent effortlessly, so you get reliable results without the headaches of traditional outsourcing.

Educated Top Talent, Global Standards

Bottomline Assist hires only the top 1% of applicants. All our professionals are highly educated (minimum of a university degree), proficient in English speaking & writing, experienced and trained to deliver global-standard remote work that fits your needs.

Fast, Flexible, Scalable

From 10 hours weekly to full-time support, Bottomline Assist grows with you. Adjust your team anytime, rotate agents at no cost, and enjoy flexible hiring and payment options designed for maximum scalability.

24/7 Global Availability — Any Shift, Time Zone & Day:

No matter where you are, our team works around the clock. We cover every shift, time zone, and holiday, ensuring your business never stops running.

Our Services

We help companies and individuals outsource any task to Africa’s top 1% of global-ready talents.

Executive Assistants (EAs) & Virtual Assistants (PAs/VAs)

Customer Support (Chat, Email, Phone)

IT & Software Development

Content Writing & Copywriting

Digital Marketing (SEO, PPC, Email)

Graphic Design, Brand Identity & Video Editing

HR, Recruitment & QA Support

Data Entry & Internet Research

Back office & Admin Support

Custom One-Time Tasks

How It Works

Outsourced African developers coding on MacBooks in a tech-enabled BPO workspace at Bottomline Assist

01

Tell Us What You Need

Fill the get started form and our team would reach out within 5 minutes to book a call with you to align with your needs, preferred skill sets, and required support services for tailored hiring. We would also give you a Demo.

02

We Create a Custom Match

We match you with skilled professionals from our vetted talent pool. We send their profiles to you for review at no upfront cost.

03

Start in 24 Hours

Once approved, you and your new agents are onboarded and ready to work within 24 hours—no delays, just seamless execution. Larger teams may take a maximum of 5 days.

Extra Value We Offer

Extra agent coverage during leave/holidays

Free/ Custom SOP templates and onboarding guides

Free weekly performance reports

Free agents replacements — anytime

Free integration with Slack, Email, Hubstaff

Unlimited adjustments to your team

African professionals working on MacBooks in Bottomline Assist’s branded outsourcing and BPO workspace

Industries & Clients We Serve

At Bottomline Assist, we proudly support companies and individuals in over 15 countries & more, providing cost-effective, high-quality remote talent across North America, Europe, the Middle East, and Oceania.

Our clients span industries like:​

African professionals working on MacBooks in Bottomline Assist’s branded outsourcing and BPO workspace
Bottomline Assist outsourced African BPO team collaborating in an open startup workspace

Our Top Client Locations:

Whether you’re an individual, startup, or an enterprise looking to hire offshore — we help you scale with top-tier African talent at up to 90% lower cost.

Our Outsourcing Journal

Outsourcing has become a critical strategy for businesses looking to increase efficiency, cut costs, and gain access to specialized skills. As more companies seek to ...

As the outsourcing landscape evolves, more businesses are recognizing the immense potential of Africa as a prime outsourcing destination. With its rapidly growing economy, young ...

Outsourcing has become a key strategy for businesses seeking to reduce costs, access specialized talent, and scale operations efficiently. While countries like India and the ...

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Frequently Asked Questions (FAQs)

What is Bottomline Assist?

Bottomline Assist is a premium Business Process Outsourcing (BPO) company based in Africa, helping international businesses hire elite remote talent — for any project ranging from Virtual Assistants to Customer Support, Software Developers, and more — at a fraction of the cost of local hires.

On average, our clients save between 85–95% compared to hiring locally and up to 55% less than using competitors.

We provide services for any role you need including those listed above.

Custom roles? We’re flexible — just ask!

Yes. All university degree holders minimum.

Every candidate undergoes:

  • A rigorous multi-stage interview process
  • SJT (Situational Judgement Tests) — we only shortlist the top 1%
  • English fluency checks and communication testing
  • Onboarding training and role-specific SOPs

     

You can also request a trial period or replacements

You’re in control.

  • You can change or upgrade your agent or team at any time, free of charge.
  • You can scale up or down with just a few days notice.

 

Want backup agents in case of leave? We provide that too – at no extra cost.

Only if you want to.

We offer:

  • Self-managed model – you manage the staff directly.

  • Fully managed model – we assign a QA and Success Manager to handle performance and reporting – at no cost.

We also provide optional tools like Hubstaff, reporting dashboards, and KPI tracking.

We operate 24/7 across all global time zones.
Whether you need day shifts, night shifts, weekends, or split coverage — we build schedules around your needs.

We work with flexible terms, like hourly, monthly, yearly, project based, or custom agreements and you can:
  • Cancel anytime 
  • Pause 
  • Replace staff 
  • Downgrade or upgrade your hours 
No lock-ins. Just results.

We assign:

  • A dedicated QA Manager

  • A Client Success Manager

  • Performance tracking via Hubstaff or your chosen tools

  • Optional phone check-ins and KPI scorecards

We also do:

  • Weekly reviews

  • Real-time reporting

  • Extra backup agents for continuity even on weekends

We accept Bank transfers, payoneer, paypal and Cryptocurrency payments across any currency to ensure seamless payments.

Most clients are up and running in under 24 hours. From your initial request to having a vetted, trained agent onboard — it’s fast and seamless.

Our core team and talent pool are based across West Africa, giving you access to highly educated, English-speaking professionals trained to global standards.

We’re more:

    • Affordable than agencies

    • More reliable than freelancers

    • Offer higher quality than typical outsourcing marketplaces

    • Provide full support infrastructure at no extra cost

  • Let you build a team or hire individuals, scale anytime