Caring patient & member experiences
We train expert teams and leverage AI tools to deliver empathetic, high-quality interactions at scale, from appointment scheduling to patient follow-ups.
Healthcare Outsourcing Solutions for Better Patient Care
Providing HIPAA compliant operational support and skilled African healthcare professionals that improves patient experiences, ensures compliance, and helps providers scale efficiently and cost-effectively.
Success by the Numbers
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5+
Healthcare Organizations Served
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75%
Cost reduction vs U.S hiring
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98%
Client Satisfaction
How We Help
At Bottomline Assist, we empower healthcare organizations with experienced offshore talent and specialist services that scale operations, reduce costs, and enhance patient care.
Operational excellence & revenue enhancement
We help optimize staffing, boost productivity, and accelerate reimbursements while ensuring HIPAA compliance and regulatory standards.
Specialized services for your specialty
From telehealth to wellness platforms, we deliver infrastructure, technology, and talent to fuel growth across all healthcare services.
Who We Serve
We serve the full spectrum of healthcare organizations, from traditional providers to cutting-edge digital health platforms.
Health Care Providers (hospitals, clinics, wellness centers)
Payors / insurers
Specialty & wellness platforms
Telehealth / virtual care platforms
The Easiest Way to Get Offshore Healthcare Outsourcing Talent
We simplify healthcare outsourcing by taking care of compliance, recruitment, onboarding, infrastructure, and management, you get access to seasoned professionals 24/7, across multiple geographies, without the hassle.
Did You Know...?
Healthcare outsourcing can unlock significant advantages for organizations
Healthcare outsourcing can reduce administrative costs by up to 75% while improving patient satisfaction scores.
Africa's healthcare BPO talent pool includes HIPAA-certified professionals with medical coding expertise (ICD-10, CPT).
Popular Roles We Outsource in the Healthcare Industry
Access specialized healthcare services talent across these high-demand roles. Each professional is vetted, trained, and ready to integrate seamlessly with your team.
- Medical Billing Specialist
- Appointment Setters
- Revenue Cycle Accountant
- Financial Reporting Analyst
- Patient Care Coordinator
- Financial Controller
- Audit Support Specialist
- Healthcare Virtual AssIstant
- Budget Analyst
- FP&A Analyst
- Medical Coder (ICD-10/CPT)
- Billing Specialist
- Reconciliation Specialist
- Call Center Support Agent
- Credit Analyst
- Compliance Officer
- Insurance Verification Specialist
- Collections Specialist
Build a Team or Hire Individuals
Build a Dedicated Team
Build a dedicated offshore healthcare support team embedded within your organization, ideal for long-term medical billing, appointment scheduling, records management, revenue cycle operations, and administrative healthcare workflows.
Hire Individual Experts
Hire individual African healthcare support professionals on demand, perfect for managing workload spikes, clearing billing backlogs, improving appointment coordination, or filling specialized roles in medical administration and revenue cycle support.
