iGaming Outsourcing Solutions for Enhanced Player Experiences

Providing skilled offshore African teams that optimize game operations, customer support, and platform management to help iGaming companies scale efficiently and reduce costs.

Success by the Numbers

95%+

Customer Satisfaction
82%

Cost savings vs in-house teams
24-48hrs

Onboarding time for experts

How We Help

At Bottomline Assist, we empower iGaming organizations with experienced offshore talent and operational support that improves player engagement, enhances customer support, and ensures smooth platform operations.

Game operations & platform management

We provide teams to manage online gaming platforms, monitor game performance, and ensure smooth, secure player experiences.

Customer support & player engagement

Our trained support teams handle inquiries, account issues, and live chat support, delivering fast, accurate, and empathetic assistance to players worldwide.

Compliance & risk management

We deliver experts for KYC/AML checks, responsible gaming monitoring, and regulatory reporting, helping iGaming operators remain compliant and minimize operational risks.

Who We Serve

We serve a wide range of iGaming organizations, from online casinos to betting platforms and esports operators.

Online Casinos / Gaming Platforms

Sports Betting & Wagering Operators

Esports & Competitive Gaming Platforms

Lottery & Digital Gaming Providers

The Easiest Way to Get Offshore iGaming Outsourcing Talent

We simplify iGaming outsourcing by taking care of recruitment, onboarding, infrastructure, and management, you get access to seasoned professionals 24/7, across multiple geographies, without the hassle.

Did You Know...?

Outsourcing can improve operational efficiency, compliance, and player satisfaction in iGaming.

iGaming outsourcing can reduce operational costs by up to 82% while improving platform uptime and customer support responsiveness.

Offshore iGaming teams provide access to certified gaming operations and support professionals skilled in platform management, KYC/AML, and live player assistance.

Popular Roles We Outsource in the iGaming Industry

Access specialized iGaming talent across high-demand roles. Each professional is vetted, trained, and ready to integrate seamlessly with your team.

Game Operations Specialist
Customer Support Representative
iGaming Virtual Assistant
Platform Support Analyst
Data Entry & Reporting Specialist
Payment & Transaction Specialist
Live Chat Agent
Marketing & Promotions Coordinator
KYC/AML Analyst
Affiliate Management Specialist
Account Executive
Technical Support Agent
Loyalty Program Specialist
Player Engagement Coordinator
Fraud & Risk Analyst
Reporting & Analytics Specialist
CRM Administrator
Esports Operations Coordinator

Build a Team or Hire Individuals

Build a Dedicated Team

Build a dedicated offshore iGaming operations team embedded within your organization, ideal for long-term player support, account management, KYC verification, payments processing, and back-office gaming operations.

Hire Individual Experts

Hire individual African iGaming support specialists on demand, perfect for handling player inquiries, onboarding and verification support, payments issues, moderation tasks, or filling specialized roles across gaming operations and customer support.